The total cost has two main parts: the International Shipping Fee and the Bangladesh Customs Duty. The shipping fee is based on the package’s weight and size (volumetric weight). The best way to get an accurate estimate is to use our free Shipping Calculator on the Pricing page. Our final invoice is all-inclusive, so you’ll know the full cost before you pay.

We’ve made payments easy and convenient for everyone in Bangladesh. We accept all major local payment methods, including bKash, Nagad, and Rocket, as well as local bank debit/credit cards. We also accept international Visa and Mastercard.

Once you confirm to ship your package from our US or UK warehouse, it typically takes 7 to 12 business days to arrive at your doorstep. This timeframe includes international air transit, customs clearance in Bangladesh, and local delivery to your address in Gazipur, Dhaka, or anywhere else in the country.

We handle the entire customs process for you to make it completely hassle-free. Based on the item value you declare in your dashboard, we will calculate the necessary customs fees. This amount will be included in your final invoice. We pride ourselves on transparency—there are absolutely no hidden fees or surprise charges when the delivery person arrives at your door.

For safety and legal reasons, certain items are restricted from international air transport. This includes flammable items like perfumes, aerosols, and nail polish, as well as lithium-ion batteries (unless inside a device), weapons, and other hazardous materials. We have a complete list on our “Prohibited Items” page, so please check it before you shop.